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Product pages lacked key details — sizing, materials, social proof, FAQs. Checkout friction: too many steps, no guest option, shipping costs revealed late. The mobile experience was clunky despite most traffic being mobile. Slow site speed hurt both conversion rate and ad quality scores. There was no urgency or scarcity messaging to push hesitant buyers to act. Ad spend wasn't translating into strong ROAS.
Across the campaigns run, ad spend of $70,324 generated $201,867 in tracked purchase revenue — a 2.87x blended return, with the top campaign returning 3.47x.
